7ace Terms & Conditions — Bangladesh Gaming Platform

7ace (https://7ace.ws) is an international online gaming and betting platform. These terms and conditions form a legal agreement between 7ace and all its users. By browsing the website, creating an account, or using any of our services, you are deemed to have accepted these terms.

7ace reserves the right to update these terms and conditions at any time at its sole discretion. Continued use of the platform after any changes have been made will be considered acceptance of the revised terms. We recommend visiting this page regularly to stay informed.

These terms and conditions have been prepared in Bengali for the convenience of Bangladeshi users. However, international gaming laws will apply in the event of any legal dispute. By using 7ace's services, you acknowledge that you are accessing this platform in compliance with the laws of your own country.

The following requirements must be met to open an account on 7ace:

• The applicant must be at least 18 years must be.
• Each individual is entitled to only One Account can hold.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Registering under a false identity or using someone else's identity is strictly prohibited.
• Any changes to account information must be updated immediately.

KYC Verification

Before making a withdrawal or a high-value transaction on 7ace, KYC (Know Your Customer) verification must be completed. This requires one of the following government-issued ID documents:

• National ID Card (NID)
• Passport
• Driving License

The KYC verification process is typically completed within 24 to 48 hours. Withdrawal requests will not be processed until verification is complete. All your information is stored with strict confidentiality.

7ace supports Bangladesh's most popular mobile banking services. Deposits are generally instant and no deposit fee is charged.

Accepted Payment Methods

• bKash — Instant Deposit
• Nagad — Instant Deposit
• Rocket — Instant Deposit
• Bank Transfer — 1–3 business days

Deposit Limits

Minimum Deposit: ৳500. Maximum single deposit: ৳1,00,000. Maximum daily deposit: ৳5,00,000. Different limits apply for high roller accounts — contact support for details.

Deposited funds may only be used for gaming purposes. Deposits from third-party payment accounts are not accepted. For any deposit-related issues, contact us via 24/7 Live Chat.

7ace offers one of the fastest withdrawal processes among gaming platforms in Bangladesh. Once KYC verification is complete, funds are typically processed within 15 to 30 minutes.

Withdrawal Terms

• Withdrawals will only be processed to the same payment method used for the deposit.
• Minimum Withdrawal Amount: ৳500
• Maximum single withdrawal: ৳2,00,000
• Maximum daily withdrawal: ৳10,00,000
• Winnings earned from bonuses must meet the wagering requirements before they can be withdrawn.
• Withdrawals will not be processed without KYC verification.

Processing Time

• BKash / Nagad / Rocket: typically 15–30 minutes
• Bank Transfer: 1–3 business days
• Large amounts (over ৳5 lakh): additional verification may be required

Once a withdrawal request has been submitted, cancellation options are limited. Requests that are already being processed generally cannot be cancelled. If you encounter any issues, contact support as soon as possible.

7ace regularly offers a variety of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the offer page. The following general conditions apply to all bonuses:

Wagering Requirement

• Bonus funds must be wagered a set number of times before withdrawal (typically 20x to 35x).
• Each bonus has its own wagering multiplier, which is listed on the offer page.
• There is a set timeframe to meet wagering requirements, typically between 7 and 30 days.
• If the requirements are not met within the specified period, the bonus and any associated winnings will be forfeited.

Bonus Restrictions

• You cannot activate more than one bonus at a time unless explicitly permitted.
• Not all games may be available for play with bonus funds — check the offer page for the list of eligible games.
• Multiple bonus claims from the same household or device are not permitted.
• If bonus abuse is confirmed, the bonus may be voided and the account suspended.

All games on 7ace are operated through internationally recognised and audited software providers. Game outcomes are entirely RNG (Random Number Generator) based and cannot be manipulated in any way.

• Each game has a fixed RTP (Return to Player) rate, which can be found in the game's information section.
• If a game result remains undetermined due to a technical error or disconnection, 7ace will resolve the matter in accordance with its reserved rules.
• Bets cannot be placed beyond the set betting limits; the system prevents this automatically.
• In live games, the dealer's decision is final and appeals are limited.
• In Sports Betting, official match results are considered final.

If you experience a loss due to a technical issue in any game, please notify the support team. 7ace reviews every complaint fairly and provides compensation where a technical fault is confirmed.

The following activities are strictly prohibited on 7ace and may result in account termination:

• Multiple Accounts: Registering or operating multiple accounts under the same identity.
• Fraud: Using fraudulent software or techniques to manipulate games or the betting system.
• Money Laundering: Attempting to launder illicit funds through the platform.
• Bonus Abuse: Using multiple accounts or identities strategically to exploit the bonus system.
• Account Sharing: Sharing your account with others or using someone else's account is strictly prohibited.
• Hacking: Attempting to breach the platform's security systems.
• False Information: Providing false or inaccurate information during registration or the KYC process.

7ace reserves the right to suspend or close an account without prior notice for any of the following reasons:

• Terms Violation
• Suspected Fraud or Deception
• KYC Verification Failure
• Accounts inactive for an extended period (over 12 months)
• User's Own Request

Self-Requested Account Closure

You can close your account at any time by contacting our support team via email or live chat. Any remaining balance can be withdrawn before closure, provided there are no active bonus conditions.

Inactive Account Policy

An account will be deemed inactive if there has been no login or transaction for more than 12 months. A monthly maintenance fee may apply to inactive accounts (up to ৳200/month). If the balance reaches zero, the account will be closed automatically.

7ace believes gaming should be a source of entertainment, not addiction. That's why responsible gaming sits at the heart of our policy. The following tools are available to every user at all times:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a loss limit in advance — decide how much you're willing to lose within a given period.
• Session Limit: Set a time limit for how long you play in a single session.
• Cooling-Off: Temporarily suspend your account for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Permanently close your account or exclude yourself for 6 months or more.

If you feel that gaming is having a negative impact on your life, please reach out to our Responsible Gaming View the page or contact support.

Any dispute between 7ace and a user will be resolved through the following process:

1. Step 1: Contact the support team directly. Most issues are resolved within 24–48 hours.
2. Step Two: If your issue is not resolved by support, escalate it to the management team.
3. Step 3: A third-party mediator may be appointed if both parties agree.

Dispute submission deadline: from the date of the incident 30-day to submit a complaint. Complaints filed after this period may not be accepted.

For Sports Betting disputes, the decision of the relevant international sporting authority will be considered final.

7ace reserves the right to partially or fully amend these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notification.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not wish to accept the updated terms, please withdraw your balance before closing your account.
• The date of each update will be noted at the top of this page under "Last Updated".

If you have any questions or comments regarding these Terms & Conditions, please contact us:

• Email: support@7ace.ws
• Live Chat: Available 24/7 — click the chat icon in the bottom-right corner of the platform.
• Response time: For email enquiries, responses are typically provided within 24 hours.

For more information, visit our FAQ Page View or About Us Go to page.